Damp & Mould Surveys for Landlords (Awaab's Law Compliance)
With new regulations surrounding damp and mould in rental properties, landlords are now required to act quickly and responsibly when issues arise. We provide independent damp surveys, mould inspections and detailed reports across South & West Wales, helping you stay compliant and protect your property.
What Awaab's Law means for landlords
Awaab's Law is named after Awaab Ishak, a two-year-old boy who died in 2020 from prolonged exposure to mould in his family's social rented home. The legislation introduces strict legal duties on landlords to investigate and resolve damp, mould and other serious hazards within fixed timescales, moving these issues from a maintenance matter to a legal one.
Originally introduced through the Social Housing (Regulation) Act 2023 and now being extended in scope, the law makes clear that landlords cannot delay, dismiss or fail to properly diagnose damp and mould complaints. Independent evidence and a clear written record are central to demonstrating compliance.
Strict deadlines to investigate and act
Once a tenant reports a hazard, landlords must move quickly. Failure to meet these timescales can result in enforcement action, compensation claims and legal liability.
Investigate within 14 days
When a tenant reports damp, mould or another hazard, landlords must inspect and assess the issue within 14 calendar days, with findings provided in writing.
Begin repairs within 7 days
Where the investigation identifies a hazard requiring repair, work must begin within 7 days of the written report being issued.
Emergency repairs within 24 hours
Where a hazard presents a significant and imminent risk to health or safety, the landlord must take action within 24 hours.
Timescales summarised here reflect the published framework of Awaab's Law. Landlords should always refer to the latest official guidance and seek legal advice where required.
How an independent survey helps you meet Awaab's Law
Awaab's Law requires landlords to investigate properly, act on the findings and document the decision-making. An independent damp and mould survey provides the written, evidence-led record regulators, courts and insurers expect to see.
- Independent diagnosis
An impartial assessment of the cause, not a sales pitch for a particular treatment.
- Written, dated record
A formal report you can rely on to evidence your statutory investigation within 14 days.
- Clear repair priorities
Recommendations that help you scope, schedule and document remedial work correctly.
- Tenant communication support
Plain-English findings you can share with tenants to demonstrate transparent action.
Social housing now, private rented sector next
Awaab's Law applies first to social housing landlords, with the Government confirming its intention to extend equivalent obligations to the private rented sector. Whether you manage council homes, housing association properties, private rentals or a mixed portfolio, the direction is clear: damp and mould must be investigated, evidenced and resolved without delay.
- Social housing landlords (already in scope)
- Private landlords (extended scope confirmed by Government)
- Letting and managing agents acting on behalf of landlords
- Build-to-rent and HMO operators
Every survey covers the full picture
Ideal for compliance, documentation and resolving tenant issues, each survey is built around evidence, not guesswork.
Full on-site inspection
Room-by-room assessment of affected and adjoining areas.
Moisture testing & assessment
Calibrated meters, hygrometers and surface readings.
Damp type identification
Rising, penetrating or condensation, diagnosed correctly.
Ventilation & insulation checks
Extractor performance, trickle vents and cold-bridge review.
Photographic evidence
Documented findings to support compliance and disputes.
Clear written report
Plain-English findings with prioritised recommendations.
Designed for landlords & letting agents
Whether you manage a single rental or a portfolio of properties, our surveys give you the evidence and clarity you need to act with confidence.
- Rental property inspections
- Ongoing damp or mould complaints
- Pre-tenancy checks
- Letting agents managing multiple properties
- Dispute resolution
Trusted, independent and clear
- Independent and professional
- Clear, easy-to-understand reports
- Experienced in damp, mould and building performance
- Trusted across South & West Wales
- Focused on long-term solutions